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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Adriana Hernandez

October 20, 2023

5  out of  5 rating by Adriana Hernandez
"State Farm has been my insurance provider for years and I’ve lived in many states with a different agent each time. Jamie is without a doubt, the BEST agent I’ve ever had!! She goes above and beyond, gives great advice, and has helped me lower my policy payments. She even checked in to make sure we were okay after an accident. I do not typically post reviews, but Jamie deserves a shout out!!!"
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Debra Douma

May 24, 2023

5  out of  5 rating by Debra Douma
"So helpful and friendly...great service!"
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Tim Duy

May 23, 2023

5  out of  5 rating by Tim Duy
"Nic and his staff have been handling our insurance for years. They are always super responsive to our questions, and have helped us navigate our insurance needs. Very much recommended."
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Quichea Hunter

May 10, 2023

5  out of  5 rating by Quichea Hunter
"Nic and Jamie have always been so helpful and responsive. I even referred my folks to them and they saved them a ton of money! Thank you guys for being awesome!"
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Jason Kunz

May 9, 2023

5  out of  5 rating by Jason Kunz
"Nic and his crew (specifically Jamie) are top notch. Personalized service, great rates and excellent communication. I knows its easy to get stuff online, but its even easier to deal with a good human being and his family run business. I highly recommend giving them a try."
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Hilary Hartman

February 23, 2023

5  out of  5 rating by Hilary Hartman
"Jamie is awesome! She is always so helpful and nice."
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Shehzad Jinnah

February 21, 2023

5  out of  5 rating by Shehzad Jinnah
"A very satisfactory and personable experience, with competitive rates. Nichole provided outstanding service. Her communication skills are second to none. Nice and easy to talk to. Honest, trustworthy and forthright. State Farm is better because of her!"
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Jessie Paulson

June 7, 2022

5  out of  5 rating by Jessie Paulson
"Jamie is the best. She will take care of you."
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Jon Iverson

February 2, 2022

5  out of  5 rating by Jon Iverson
"Always a good experience there. Happy to see and talk with you. Easy to set up policies and answer any questions."
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Austin Lamb

December 30, 2021

5  out of  5 rating by Austin Lamb
"I needed good coverage for a good price, I reached out and Vanessa was incredibly helpful and knowledgeable on what was best for me. Highly recommend this office."
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Matthew Tyner

December 28, 2021

5  out of  5 rating by Matthew Tyner
"State Farm Ben and the rest of the team he works with are fantastic. Ben saved us a bunch of money when we switched our cars and houses to State Farm, and he's been great to work with since we switched. His communication is thorough and prompt, and he's always willing to go the extra mile. Thanks for the great service Ben and team!"
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Carri Skinner

December 23, 2021

5  out of  5 rating by Carri Skinner
"Ben Wade at State Farm is great! He checks in on me occasionally to see if there is anything I need or can do for me. Very easy to communicate with and he always responds to any questions I have."
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Christie Stapleton

June 17, 2021

5  out of  5 rating by Christie Stapleton
"Nic Smith really cares about his clients! He has helped us save money and get us all our insurance need! Thanks Nic and the whole Start Farm team!"
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James Johnson

June 10, 2021

5  out of  5 rating by James Johnson
"Nic Smith is as professional as they come and puts customer service first. I’ve been with him for 5 years now and he meets all my service needs promptly and with enthusiasm. He is a dedicated family man and it reflects in his business dealings. Keep up the good work!"
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Sara Radley

June 9, 2021

5  out of  5 rating by Sara Radley
"Nic and Jamie Smith helped our family get the best rates for all of our needs! They were fast, efficient and so nice! They answered all of our questions and made us feel like family! 10/10 would recommend them to anyone!"
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Matt Brown

June 8, 2021

5  out of  5 rating by Matt Brown
"Nic handles all my isnurance details with professional expertise and care!"
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Jeff Baumgart

December 11, 2020

5  out of  5 rating by Jeff Baumgart
"I have been with Nic Smith since he started his agency. I could not be more pleased with the service, response time and follow through than I am with Nichole and Nic! They do an awesome job and give me great confidence my insurance matters are in skilled and attentive agents and support staff. I HIGHLY recommend Nic Smith State Farm insurance agency."
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Drew Wickman

November 5, 2020

5  out of  5 rating by Drew Wickman
"Ben Wade was very knowledgeable and helped find the best plan and coverage for me. Knew the ins and outs and got me what I was looking for"
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Rachel Eckersley

October 9, 2020

5  out of  5 rating by Rachel Eckersley
"Shopped around, best price. They are great with communication, respect, and understanding."
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Brett Sauer

October 6, 2020

5  out of  5 rating by Brett Sauer
"I worked with Ben Wade. He did a great job of patient and thorough in going over all my options with me. He worked to find me the best rates with the right insurance for me. He was not pushy and was very personable. I love working with State Farm, and they saved me a lot of money!"
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K Lee

September 15, 2020

5  out of  5 rating by K Lee
"My home and auto polices were with this office for two years. During that time I mainly spoke with Nichole and Jamie who were great with helping me with any questions or changes I had. Nichole is very knowledgeable with many many years of experience and made some great coverage recommendations for me."
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John Michael Rinen

September 3, 2020

5  out of  5 rating by John Michael Rinen
"I had Ben Wade as my agent and he was very patient and helpful while choosing coverage plans. Overall great quality of customer service and building even more professional relationships."
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Jamie Close

August 28, 2020

5  out of  5 rating by Jamie Close
"Great office and team! I love Jamie, Nichole and Nic. They are helpful and kind, they are family oriented, and they know a lot about insurance!! They've been in the State Farm business a long time and they know their stuff. Definitely recommend."
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Arissa Quest

August 23, 2020

1  out of  5 rating by Arissa Quest
"My roommate called to cancel our policy as our agent left. Nic was super rude, and once he cancelled our policy hung up on my roommate. This is my second time placing this exact review. Hopefully it doesn’t get deleted again. If y’all want an agency for insurance where you can get good treatment hit up Chris Brok. And ask for Kay."
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Shannon W.

June 12, 2020

5  out of  5 rating by Shannon W.
"I had only ever used the sign up online type of insurance. Nic was able to get me better auto coverage as well as life and renter's insurance for less than I was paying for progressive auto. I know a few people that have used Nic and they have all been able to save money as well!"