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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael Yu

Michael Yu

September 29, 2024

5  out of  5
rating by Michael Yu
"Great rates, Excellent coverage! I was with Jamie and Nichole for two years during my time in Eugene and they provided excellent support during my stay. Very experienced in their jobs, Would recommend if you're an everyday individual on a strict budget. Warm, friendly and easy to talk to!"
We responded:
"Michael, we are sorry to see you go, but we enjoyed being your insurance agent while you were here in Oregon. Thank you again and safe travels! "
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Oregonized Garage

August 27, 2024

5  out of  5
rating by Oregonized Garage
"Loved being with thief branch! Nicole was amazing! Highly recommend 👌🏾! But afyer 2x totaled vehicles I was dropped agyer 7x years.. still love them... and Nicole I'd marry you!"
We responded:
"Thank you sir. We are sorry for your situation and can’t wait to be your insurance agent again here in the future! "
Profile photo of Lacie Miller

Lacie Miller

August 26, 2024

5  out of  5
rating by Lacie Miller
"Jamie sent my sister a gift card and a card to celebrate my niece being born, it was very sweet and we appreciate it very much, highly recommend her."
We responded:
"Lacie, we all want to be more than just your insurance agent, and celebrating the birth of a new child is the least we can do. Thank you so much for the kind words! "
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Nicole McMillian

July 26, 2024

5  out of  5
rating by Nicole McMillian
"The best insurance agents around! They are always trying to help save money and always so willing to help! Amazing people!"
We responded:
"Thanks Nichole. We enjoy helping you and and being your insurance agent! "
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Adriana Hernandez

October 20, 2023

5  out of  5
rating by Adriana Hernandez
"State Farm has been my insurance provider for years and I’ve lived in many states with a different agent each time. Jamie is without a doubt, the BEST agent I’ve ever had!! She goes above and beyond, gives great advice, and has helped me lower my policy payments. She even checked in to make sure we were okay after an accident. I do not typically post reviews, but Jamie deserves a shout out!!!"
We responded:
"Adriana, you’re right. Jamie is the best! Thank you for the kind words and as always we are here to help with you insurance needs! So glad to have you as part of the family! "
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Debra Douma

May 24, 2023

5  out of  5
rating by Debra Douma
"So helpful and friendly...great service!"
We responded:
"Thank you Debra, we appreciate that we can take care of your insurance needs and value you business! "
Profile photo of Tim Duy

Tim Duy

May 23, 2023

5  out of  5
rating by Tim Duy
"Nic and his staff have been handling our insurance for years. They are always super responsive to our questions, and have helped us navigate our insurance needs. Very much recommended."
We responded:
"Thank you Tim. It is a pleasure to support your family with all your insurance needs! "
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Quichea Hunter

May 10, 2023

5  out of  5
rating by Quichea Hunter
"Nic and Jamie have always been so helpful and responsive. I even referred my folks to them and they saved them a ton of money! Thank you guys for being awesome!"
We responded:
"Quichea, you are awesome! Thank you for allowing us to serve all your insurance coverage needs. We have loved and will continue to enjoy working with you for years to come!"
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Jason Kunz

May 9, 2023

5  out of  5
rating by Jason Kunz
"Nic and his crew (specifically Jamie) are top notch. Personalized service, great rates and excellent communication. I knows its easy to get stuff online, but its even easier to deal with a good human being and his family run business. I highly recommend giving them a try."
We responded:
"Thanks Jason, I consider my office lucky to be able to work with people like you and to help with all your insurance needs. You’re also correct, Jamie is the best! "
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Hilary Hartman

February 23, 2023

5  out of  5
rating by Hilary Hartman
"Jamie is awesome! She is always so helpful and nice."
We responded:
"Thank you Hilary. We appreciate having you with our office! "
Profile photo of Shehzad Jinnah

Shehzad Jinnah

February 21, 2023

5  out of  5
rating by Shehzad Jinnah
"A very satisfactory and personable experience, with competitive rates. Nichole provided outstanding service. Her communication skills are second to none. Nice and easy to talk to. Honest, trustworthy and forthright. State Farm is better because of her!"
We responded:
"Thank you Shehzad. We are excited to have you with our agency and look forward to working with you! "
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Jessie Paulson

June 7, 2022

5  out of  5
rating by Jessie Paulson
"Jamie is the best. She will take care of you."
We responded:
"Thanks Jessie. We enjoy working with you!"
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Jon Iverson

February 2, 2022

5  out of  5
rating by Jon Iverson
"Always a good experience there. Happy to see and talk with you. Easy to set up policies and answer any questions."
We responded:
"Jon, Thank you so much for your review. We enjoy being your State Farm insurance agent and look forward to taking care of your family needs for years to come!"
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Austin Lamb

December 30, 2021

5  out of  5
rating by Austin Lamb
"I needed good coverage for a good price, I reached out and Vanessa was incredibly helpful and knowledgeable on what was best for me. Highly recommend this office."
We responded:
"Austin, thank you so much for the review. We are always here to help you with your insurance and financial service needs!"
Profile photo of Matthew Tyner

Matthew Tyner

December 28, 2021

5  out of  5
rating by Matthew Tyner
"State Farm Ben and the rest of the team he works with are fantastic. Ben saved us a bunch of money when we switched our cars and houses to State Farm, and he's been great to work with since we switched. His communication is thorough and prompt, and he's always willing to go the extra mile. Thanks for the great service Ben and team!"
We responded:
"Matthew, thank you for the wonderful review. We appreciate your business and we are luck to have Ben on our team for sure. Thank you for choosing us for you insurance needs and we look forward to working with you for the years to come!"
Profile photo of Carri Skinner

Carri Skinner

December 23, 2021

5  out of  5
rating by Carri Skinner
"Ben Wade at State Farm is great! He checks in on me occasionally to see if there is anything I need or can do for me. Very easy to communicate with and he always responds to any questions I have."
We responded:
"Carri, thank you so much for the kind review. Ben is an amazing at explaining the insurance process and policies that State Farm has to offer!"
Profile photo of Christie Stapleton

Christie Stapleton

June 17, 2021

5  out of  5
rating by Christie Stapleton
"Nic Smith really cares about his clients! He has helped us save money and get us all our insurance need! Thanks Nic and the whole Start Farm team!"
We responded:
"Christie thank you for the review, we enjoy helping you’re family in all the ways possible!"
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James Johnson

June 10, 2021

5  out of  5
rating by James Johnson
"Nic Smith is as professional as they come and puts customer service first. I’ve been with him for 5 years now and he meets all my service needs promptly and with enthusiasm. He is a dedicated family man and it reflects in his business dealings. Keep up the good work!"
We responded:
"Thank you Jimmie. We are so proud to be your agent and take care of your needs!"
Profile photo of Sara Radley

Sara Radley

June 9, 2021

5  out of  5
rating by Sara Radley
"Nic and Jamie Smith helped our family get the best rates for all of our needs! They were fast, efficient and so nice! They answered all of our questions and made us feel like family! 10/10 would recommend them to anyone!"
We responded:
"Thank you for the Review Sara! We enjoy helping protect your family!"
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Matt Brown

June 8, 2021

5  out of  5
rating by Matt Brown
"Nic handles all my isnurance details with professional expertise and care!"
We responded:
"Thank you Matt. It is great to be your State Farm agent and we appreciate your business!"
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Jeff Baumgart

December 11, 2020

5  out of  5
rating by Jeff Baumgart
"I have been with Nic Smith since he started his agency. I could not be more pleased with the service, response time and follow through than I am with Nichole and Nic! They do an awesome job and give me great confidence my insurance matters are in skilled and attentive agents and support staff. I HIGHLY recommend Nic Smith State Farm insurance agency."
We responded:
"Thank you Jeff for the kind review. We enjoy doing business with you and being able to help you through the years! Go Ducks!!!"
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Drew Wickman

November 5, 2020

5  out of  5
rating by Drew Wickman
"Ben Wade was very knowledgeable and helped find the best plan and coverage for me. Knew the ins and outs and got me what I was looking for"
We responded:
"Drew thanks for the review! We look forward to working with you going forward!"
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Rachel Eckersley

October 9, 2020

5  out of  5
rating by Rachel Eckersley
"Shopped around, best price. They are great with communication, respect, and understanding."
We responded:
"Thank you Rachel, we are glad we could get you all taken care of."
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Brett Sauer

October 6, 2020

5  out of  5
rating by Brett Sauer
"I worked with Ben Wade. He did a great job of patient and thorough in going over all my options with me. He worked to find me the best rates with the right insurance for me. He was not pushy and was very personable. I love working with State Farm, and they saved me a lot of money!"
We responded:
"Thanks Brett, we look forward to working with you going forward and taking care of all your families needs!"
Profile photo of K Lee

K Lee

September 15, 2020

5  out of  5
rating by K Lee
"My home and auto polices were with this office for two years. During that time I mainly spoke with Nichole and Jamie who were great with helping me with any questions or changes I had. Nichole is very knowledgeable with many many years of experience and made some great coverage recommendations for me."
We responded:
"Thank you Kay."